Service & Help General sales and distribution information
Direct online ordering options for over 350 types available from stock. Individual advice for custom-made magnets.
To make the delivery process as simple as possible, please take note of the following information:
Delivery within Germany
With company orders (please give tax number) we normally deliver on invoice (payment: 30 days net, 14 days minus 2% discount).
For orders from private individuals we normally deliver stock items cash on delivery (minus 3% discount). Payment in advance (minus 3% discount) may also be arranged (over a goods value of EUR 50.00 and normally for custom manufacture). To do this we send a pro forma invoice in advance.
To avoid any misunderstandings, kindly observe our General Terms and Conditions before placing an order. For example, dispatch is normally made at the recipient's risk. Transport insurance can be obtained on request.
The delivery costs are based on the weight and delivery method (orders are normally dispatched via parcel post). On request we will be happy to advise you of the precise shipping charges in advance. If you want to use a different delivery method (e.g. express delivery via UPS), please specify as appropriate.